Not all scratches are created equal and therefore we take them on a case by case basis. There are different levels to scratch removal. We can remove surface scratching at a 100% because surface scratches do not go deeper than the clear coat level. If the scratch goes deeper than the clear coat and into the base paint, primer, or metal, we will not be able to remove 100%.
If you have matching paint, we will use it to touch up the deeper scratches at no additional cost.